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Security & trust

Your Clients’ Data, Treated As Yours.

Accountancy runs on trust. Here’s exactly how Alvio protects your firm’s and your clients’ data — and what we will never do with it.

Our commitments

Built To Earn A Firm’s Trust.

Never used to train AI

Your content and your clients’ data are never used to train or fine-tune any AI model — ours or a third party’s. Providers process it only to return your result, then discard it.

Strict tenant isolation

Every firm is its own isolated tenant. One firm can never see another’s data, and AI features are scoped to exactly the data a user is entitled to.

Encrypted in transit & at rest

All data is encrypted on the wire and in storage. Credentials and tokens are stored securely and never exposed to other tenants.

UK GDPR & DPA 2018

We process personal data under the UK GDPR and the Data Protection Act 2018, with the firm as controller of its clients’ data and Alvio acting as processor on documented instructions.

Human in the loop

Nothing consequential leaves the system without a person’s approval — filings, payment runs and client communications are drafted by AI and signed off by the partner.

Vetted sub-processors

Hosting, database, AI inference, email and payments run through a short list of contracted sub-processors under zero- or limited-retention terms.

The detail

Read The Policies

The documents that govern how we handle data, in full — UK & EU editions, with PDF downloads.

Contact our trust team

Security & Trust

Platform security and operational safeguards.

Read full document

Data Processing & GDPR

How we process personal data, and your rights.

Read full document

AI & Data Usage Policy

How AI is used and what happens to your data.

Read full document

Privacy Policy

What we collect, why, and the legal bases.

Read full document
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